Returns and Refunds

Timeless Returns & Refunds Policy

Returns Policy

Thank you for shopping at Timeless.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

Order Refund Policy

We gladly accept refunds and exchanges for your order within 14 days. The deadline for a refund request for an order is 14 days from the date on which you received the goods.

You must inform us of your wish for a refund by means of a clear statement by email: info@timeless.irish

We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the goods to be eligible for a return, please make sure that:

The goods were purchased in the last 14 days
The goods are in the original packaging

The following goods cannot be returned:

The supply of goods made to your specifications or clearly personalised.
It the good is a digital download
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address in the case of an agreed return:

Timeless, Acorn Business Centre, Mahon Industrial Estate, Cork, Ireland, T12 K7CV

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@timeless.irish